Privacy Notice & Cookies
Information we collect
From time to time, we may collect the following information from you:
- Name and Surname
- Email Address
- Date of Birth
- Billing Address
- Shipping Address
- Phone Number
- Purchase Information
- Conversations with our customer support team
However, under no circumstances will we request or collect any information form you that may disclose your:
- political, religious, or philosophical beliefs or affiliations;
- healthy and sexuality
- racial or ethnic origin; or
- criminal convictions
We may also conduct surveys or market research and may seek other information from you on a periodic basis. These surveys will provide us with information that allows improvement in the types and quality of services offered to you, and the manner in which those services are offered to you.
We ask that you be over 16 years of age to shop with us on our website, and we do not knowingly collect personal data from those under 16 years of age.
The Way We Use Information
We may use your personal information for particular purposes such as processing your order, or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may share this information with Envya affiliates or other business partners to support your customer relationship with the company. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our website; release your email address information to third party service providers if required to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.
Your Choice On data Collection
We may, from time to time, send you electronic mailings, text messages, and other direct communications, regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from Envya you can send us an e-mail at email@example.com and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The Envya website may contain links to other non-Envya websites. Envya is not responsible for the privacy practices or the content of such websites and you should exercise your best judgment when sharing personal information on these websites.
Security of Your Personal Information
Security for all personally identifiable information is extremely important to us, so we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.